FAQS
Why do I need an account?
We sell wholesale to business accounts only. You will need to open an account with us before you can order online or view any pricing information. Once your account application is approved then you will receive an email from us confirming your account.
If you had an online account on our previous site, you must register on this site for a new account.
How do I create and manage an account?
To create a new web account from the home page, click the "New User" link. Fill out the form and click 'Submit'. It may take up to 2 business days for your account to be qualified and approved. Once the web account is created, you can manage your ship to locations, view past online order history, and change your password.
If you already have an account with us then all you have to do is to call our customer service dept or your account manager at 800-538-3873 and request web access. It will take up to 2 business days to grant web access to existing accounts. You can also make this request online by clicking this link: register and selecting "yes" to the question as to whether you are a current customer.
How do I know my transaction is secure?
At PriceMaster.com, you can be assured that your personal and account information is secure. We will not sell or provide your information to any third party unless it is required to do so by law. Your transactions are fully encrypted and secure using 128bit encryption through our SSL site.
What are your ordering hours?
Once you have your web account set up, you can place online order using our website 24 hours a day/7days a week. Our office hours are from Monday through Friday from 9am to 6pm EST. Orders are typically shipped within 2 Business days.
International Orders?
Yes we are able to do international shipping. All our prices are FOB New York City. All International orders must be prepaid with secured funds (wire transfer or bank certified check). We ship to locations within the continental United States and Puerto Rico. We are able to speak English, Spanish, Persian, Hindi, Urdu, and Arabic.
Will I receive an order confirmation?
When we receive your online order, we will send you a return e-mail confirmation so you know that your order has been transmitted.
How do I contact Price Master Corporation?
You can contact us through many methods. You can either e-mail, fax or call us with any questions or comments you may have regarding our site or company. Please to go the contact page for more information.
Are there discounts on Large Quantity Orders?
Yes we are able to discount for large volume purchases. If you are interested in purchasing pallet or truckload quantities of items and wish to inquire about discounts, please email sales@pricemaster.com or call 800-538-3873. We urge you to talk with our sales staff to help you with any questions you may have.
Who pays the freight?
All prices are FOB New York City. The customer is responsible for all freight charges. We do have free freight programs for various regions in the USA(only for contiguous 48 states), please contact your account manager for details
Do you have a minimum order?
No there is no minimum.